Archive

Archive for month: October, 2011

Great Location/Nice Rooms/Exceptional Service

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Reviewed by Drew F. of Denver, CO – Hotels.com

This hotel has a wonderful location within walking distance of the Eagle River along a dedicated paved walking/running/biking path; the hotel is surrounded by a large variety of markets, shops and restaurants and even a movie theater in close proximity. The front desk has one of the most polite, friendly and responsive staff I have ever encountered; this is a hotel that understands and strives for exceptional customer service. The hotel is three floors with a small but nice exercise room on the second floor, a nice pool area out back, and a comfortable lobby area. All in all, a very comfortable and exceedingly well run hotel.

Will Go Back

Categories: ReviewsAuthor:

Reviewed by Susan S of Louisville, CO – Hotels.com

We were extremely happy with how clean everything was. I had brought my own pillow but their pillows were so good, I didn’t even use mine! We were in a room on the 2nd floor right next to the main entrance and didn’t hear any noise. The staff was very courteous and helpful. Free parking was a nice perk. Continental breakfast was fine. Had some scrambled eggs and bacon with it. Would definitely go back. My fave thing was the cleanliness, location, and convenience. So minor…but, rooms could have a shower cap and some hand lotion. Thanks for a great stay!